Wholesale Client Relations Specialist 3

Fairway Independent Mortgage Corporation

Full time

Birmingham, Alabama, USA Remote

Jan 24

The Wholesale Client Relations Specialist 3 position manages the pipeline for the team. Communicates with branch and corporate employees in a timely, efficient, and courteous manner.


Essential Job Functions:

  • Acts as primary contact for mortgage broker
  • Collects and reviews all asset, credit, income documents from broker
  • Follows up with broker for any outstanding loan conditions
  • Requests lock extensions as needed
  • Reviews appraisal, title prior to submitting to underwriting
  • Reviews HOI
  • Prepares Change of Circumstance disclosures as required
  • Reviews 1003 for HMDA compliance
  • Handles FHA Case number requests
  • Orders Mortgage Insurance as needed.
  • Completes Verbal Verifications of employment.
  • Provides pipeline management
  • Communicates with underwriter regarding status or conditions
  • Performs with condition and clearing condition authority
  • Provides excellent customer service to borrower, loan officer, vendors, and other interested parties

Non-Essential Job Functions:

  • Participates in and leads proactive team efforts to achieve departmental and company goals
  • Adopts Fairway values in personal work behaviors, decision making, contributions and interpersonal interactions
  • Contributes to a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value "can do" people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity and fun
  • Performs other duties as assigned

Required Knowledge and Skills:

  • Solid knowledge and understanding of conventional and government (FHA/VA/USDA) loan requirements
  • Solid knowledge and understanding of state and federal real estate lending regulations
  • Solid knowledge and understanding of loan processing software systems
  • Solid knowledge and understanding of desktop underwriting programs a plus
  • Solid knowledge and understanding of customer service and interpersonal best practices

Required Education/Experience:

  • High School diploma or equivalency degree
  • 5+ years of experience as a Loan Processor
  • Demonstrated experience researching information, problem solving, and making solid business decisions
  • Demonstrated experience reporting, analyzing, interpreting, and critical thinking
  • Demonstrated experience producing accurate and detailed work on multiple projects under time pressure
  • Demonstrated experience working in a fast paced and changing environment
  • Demonstrated experience with attention to detail, time management, written and oral communication, multi-tasking, and working in a team atmosphere adhering to tight deadlines
  • Demonstrated experience with MS Office software products

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More About Fairway:

At Fairway Independent Mortgage Corporation, we're dedicated to providing an AMAZING EXPERIENCE for YOU every day.

Founded in April 1996, Fairway Independent Mortgage Corporation employs over 9,000 employees nationwide. With a strong focus on purchase business, we continue to grow each year, closing approximately $65 billion in 2020. We are proud to be voted the #1 Best Mortgage Company to Work for 6 years in a row by Mortgage Executive Magazine based on Loan Officer votes.

Whether you’re looking to advance your career as a mortgage professional in our branch network or in a corporate support role, we offer a variety of opportunities to help you grow personally and professionally!

To view your rights as an employee in the United States, please view the following: www.posterguard.com/eposter/U1200AFL2-ApplcntFdrlIntrntLcnsngWthEVrfy.pdf

NOTE: Please do not submit a job application if you are a current employee with Fairway Independent Mortgage Corporation. You will need to apply through the internal career site located on the HR intranet page.

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